Designed to ensure we deliver products into the hands of our global customers with speed
and effectiveness, our global operations capability is extensive. Our international network of distribution centres, couriers, customer service and manufacturing capabilities ensures local customer experience on a global scale.
THG Ingenuity’s Global Fulfilment solution encompasses
every aspect of international order processing, tracking
and delivery into territories across the globe.
Our fulfilment network is powered by THG Ingenuity’s
proprietary Warehouse Management System – Voyager,
and integrated with 170+ couriers, shipping orders to over
200 global destinations.
THG Freight is our Freight management solution offering
brands access to THG Ingenuity’s vast national and
international freight relationships to improve efficiencies
and costs in logistics requirements.
Voyager is THG Ingenuity’s proprietary Warehouse
Management System that has been key in the exponential
growth of THG. The technology has been built and
designed by ecommerce experts to support end-to-end
operational processes. Operating in 10 fulfilment centres
across three continents, Voyager is integrated with over
170 carriers across the globe.
THG Air forms part of THG Ingenuity’s global fulfilment
infrastructure as it’s proprietary air-freight solution,
designed to significantly reduce global shipment times
across the APAC region.
THG Delivered provides a single, brand tailored system for
fulfilment and management of orders. Direct from
checkout to the customers' door, the system creates
branded touchpoints at key stages of delivery to engage
customers via a streamlined brand-enhancing experience.
THG Orbit is our complete global customer support
solution. It incorporates every aspect of customer service
to create a seamless experience for both your internal
customer services team and your customers. THG Orbit
has been designed to eliminate the use of multiple
platforms by integrating every aspect of global customer
service into one end-to-end system.
THG Product Manufacturing offers two solutions to
manufacturing across: nutritional and beauty products,
offering a complete new product development service.
THG Product Manufacturing encompasses every aspect of
product manufacturing from trend analysis through to
manufacturing, and product packaging, including design.
THG Packaging is a complete packaging supply chain
solution - offering access to a global network of
accredited suppliers to cater for all packaging
THG On Demand
THG On Demand is our proprietary on-demand
production facility which enables brands and influencers
to launch a product line, based on demand, maximising on
trends and emerging market opportunities.