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Retail Industry Outlook 2021

In this report we highlight the key industry trends, top

priorities and challenges faced by the retail sector. We

also explore key insights surrounding consumer retail

preferences and new habits.

In this report we look at: 

• Retail industry outlook

• Retail trends 2021

• Industry priorities

• The future retail experience

• Insights into consumer preferences

• Key factors shaping consumer purchase decisions

• What shoppers want

• How authenticity and trust are driving growth

• How can retailers meet new customer expectations?

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