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Putting Operations First
In conversation with Logistics Matters, our Chief Operating Officer explains the impact that our continual investment in improving the delivery experience - getting quicker, leaner, faster and stronger - is having on customer retention and business performance
April 2, 2024
Press Releases
Featured In
PRESS RELEASE
Putting Operations First
In conversation with Logistics Matters, our Chief Operating Officer explains the impact that our continual investment in improving the delivery experience - getting quicker, leaner, faster and stronger - is having on customer retention and business performance
April 2, 2024
2nd April 2024 - THG Brands Chief Operating Officer Tom Killeen, a leader in ecommerce fulfillment, recently spoke to Logistics Matters editor, Simon Duddy, to discuss how an operations-first approach is paying dividends.
In the discussion, Tom explores the importance of warehouse automation, why flexibility is a currency in itself in ecommerce, the benefits of investing in warehouse technology and what the fulfillment space might look like in the future.
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