THG Ingenuity is THG’s proprietary, end-to-end technology and operating platform that has enabled the group to successfully build and scale its own global, direct-to-consumer brands, including market leaders Myprotein and lookfantastic. The platform continues to power THG’s $1.5 bn annual turnover and now services a growing portfolio of international retailers ready to take their brands to the next level of growth. It is one of the only platforms that is underpinned by proven expertise as it has demonstrably scaled its own brands globally.
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The retail landscape is evolving, is your brand evolving with it?
The retail industry is continuing to experience disruption and reinvention at unprecedented speed. A confluence of market trends and increasingly demanding customer expectations has transformed the playing field and driven more consumers to shop online.
In response, retailers across the spectrum are rushing to establish a strong, online presence and constantly exploring what the best set-up for long-term growth in this channel looks like. THG Ingenuity is that set-up.
THG Ingenuity is comprised of four key service pillars.
THG Ingenuity: The Platform for Scale
One, Completely End-to End Platform
THG Ingenuity comprises access to THG’s global commerce infrastructure and brand expertise, built and honed over the last 15 years to offer an optimised solution for every touchpoint of your customer’s journey.
Leverage a global warehouse fulfilment network, state-of-the-art digital content studios and luxury event spaces, an end-to-end proprietary software solution built to operate and scale retail brands, and a suite of in-house consultative and management services that spans trading, marketing and brand strategy.
Having access to this through a single service point in the form of Ingenuity equates to a highly scalable and cost-effective ecommerce model. THG is a consumer goods brand owner after all so, better than any standalone technology, we understand what works online.
Empowering our brand partners to scale globally
We empower our partners to reach millions of customers around the world with compelling brand propositions. Partners directly contribute to our long pipeline of innovation and ongoing developments to the platform, ensuring that we are always one step ahead of this ever-evolving retail landscape.
The core values that set us apart
- Bottom line approach. We’ve mastered a profitable model for online direct-to-consumer commerce
- Flexible and highly scalable solution. Our platform grows seamlessly with your business
- Completely end-to-end, powered by THG’s global infrastructure and proven brand-building expertise
- Data-driven, with a one-business view of your data and access to insights from the group’s own international businesses
- Invested in your success; THG succeeds when you succeed and the same platform powers its own business
- Contribute to and benefit from a long pipeline of innovation and continuous developments to the platform
