The THG Ingenuity AI Assistant delivers clear, immediate value by helping you find what you need faster and with less effort. Available directly on-site, it answers questions instantly and guides you to the right solutions or information.

How it Helps You

Designed around real website behaviour, the THG Ingenuity AI Assistant removes friction at every stage of your user journey. You can ask natural questions to get immediate guidance, without waiting, searching, or switching channels.

How to Use it

The AI Assistant should appear in the bottom right of this page. If it's collapsed, click the icon to open it up. Select the solution that you would like information about, and if you're not sure which is right, select 'I'm not sure yet'. The AI Assistant's conversational intelligence is powered by ChatGPT, so use the prompt box to chat with it like any generative AI tool, and obtain quick answers to your questions about what THG Ingenuity offers and the way we help ecommerce brands.

Disclaimer:
This AI Assistant is powered by artificial intelligence and is designed to provide accurate, helpful responses based solely on the content available on this website. While incorrect or unexpected answers are unlikely, AI can occasionally generate responses that are incomplete or out of context. The AI Assistant should not be treated as a definitive source of truth. If you encounter anything that appears incorrect, unrelated, or unexpected, please let us know so we can review and improve the experience.