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Make Omnichannel a Reality with 
THG Commerce

Today’s consumers expect a seamless, unified experience across all touchpoints – whether shopping online, in-store, or on mobile. Meeting these expectations is key to earning lasting customer loyalty.

At THG Commerce, we make omnichannel retail a reality for brands, offering a connected commerce ecosystem that unifies digital and physical experiences. Powered by real-time data and loyalty-driven insights, we help brands deliver smarter, more personalized journeys for their consumers.

Core Offerings

Seamless Channel Integration

Our omnichannel platform integrates with physical point of sale (POS) systems, enabling synchronization across online and offline channels. Customer accounts, transactions, and loyalty rewards are seamlessly harmonized for a unified shopping experience.

Personalization Across All Touchpoints

Through detailed data insights and AI-driven analytics, our omnichannel marketing strategy enables hyper-personalized communications and offers that follow the customer wherever they shop. Whether online or in-store, your brand remains front and center.

Customer Loyalty

A seamless omnichannel experience creates opportunities for stronger customer loyalty. By integrating multiple channels into a single customer experience, we help your brand build trust and long-term relationships.

Optimized Through Insights

Our omnichannel strategy isn’t just about connecting channels – it’s about optimizing the experience based on insights. We use data to continually enhance the customer journey, ensuring maximum engagement and satisfaction.

Cult Beauty goodie bag contents laid out individually on orange background with pink marble

Case Studies

Cult Beauty Sees a 30% Boost in Conversion Rates After Re-Platforming to THG Ingenuity

Following the 10-week-long migration to THG Ingenuity's complete ecommerce platform, Cult Beauty registered an increase in average order value, a boost in conversion rates, and a quicker page load time.

The beauty retailer continued to reap the benefits of the digital platform on Black Friday when the influx of customers is difficult to handle.

Check out the infographic below if you’re curious about how THG Ingenuity can help fuel the growth of your business, too.

Elemis skincare product and apricot on clear block

Case Studies

Delivering International DTC Expansion: THG Ingenuity x ELEMIS

ELEMIS partnered with THG Ingenuity in 2020 to rapidly scale its DTC operations into new markets, launching 16 sites across Europe and APAC in just 10 months. Discover how the premium skincare brand accelerated a five-year expansion plan in less than a year in our case study.

10

months to deliver a 5-year expansion plan

16

international sites launched

132,000

new customers acquired across EU markets

Why Choose THG Commerce for Omnichannel? 

Integrated Experience

We connect online and offline channels for seamless, end-to-end customer-centric experiences.

Data-Driven Personalization

Our data-driven insights power personalized marketing across every touchpoint – driving stronger engagement and conversion.

Stronger Loyalty

By creating seamless experiences, we help you foster lasting customer loyalty and engagement.

Want to Create a Seamless, Omnichannel Experience for Your Customers? 

Contact us today to see how THG Commerce can help you deliver a unified and personalized customer journey.