At THG Commerce, we make omnichannel retail a reality for brands, offering a connected commerce ecosystem that unifies digital and physical experiences. Powered by real-time data and loyalty-driven insights, we help brands deliver smarter, more personalized journeys for their consumers.
Our omnichannel platform integrates with physical point of sale (POS) systems, enabling synchronization across online and offline channels. Customer accounts, transactions, and loyalty rewards are seamlessly harmonized for a unified shopping experience.
Through detailed data insights and AI-driven analytics, our omnichannel marketing strategy enables hyper-personalized communications and offers that follow the customer wherever they shop. Whether online or in-store, your brand remains front and center.
A seamless omnichannel experience creates opportunities for stronger customer loyalty. By integrating multiple channels into a single customer experience, we help your brand build trust and long-term relationships.
Our omnichannel strategy isn’t just about connecting channels – it’s about optimizing the experience based on insights. We use data to continually enhance the customer journey, ensuring maximum engagement and satisfaction.
With the goal of combining the convenience of online shopping with the physical engagement of a store, LOOKFANTASTIC partnered with THG Commerce to launch its Altrincham location, creating an elevated beauty destination that brings digital and physical retail together.
Case Studies
Following the 10-week-long migration to THG Ingenuity's complete ecommerce platform, Cult Beauty registered an increase in average order value, a boost in conversion rates, and a quicker page load time.
The beauty retailer continued to reap the benefits of the digital platform on Black Friday when the influx of customers is difficult to handle.
Check out the infographic below if you’re curious about how THG Ingenuity can help fuel the growth of your business, too.
Case Studies
ELEMIS partnered with THG Ingenuity in 2020 to rapidly scale its DTC operations into new markets, launching 16 sites across Europe and APAC in just 10 months. Discover how the premium skincare brand accelerated a five-year expansion plan in less than a year in our case study.
10
months to deliver a 5-year expansion plan
16
international sites launched
132,000
new customers acquired across EU markets
We connect online and offline channels for seamless, end-to-end customer-centric experiences.
Our data-driven insights power personalized marketing across every touchpoint – driving stronger engagement and conversion.
By creating seamless experiences, we help you foster lasting customer loyalty and engagement.
Contact us today to see how THG Commerce can help you deliver a unified and personalized customer journey.
