Fulfilment Performance Calculator
See where your fulfilment operation could perform better.
Answer a few questions about your operation, products and fulfilment requirements to see how you compare across cost, capacity, delivery and scale.
Your results are benchmarked against beauty and nutrition brands, giving you an indication of where you sit today, where there may be opportunities to improve, and where THG Fulfil could help.
THG Fulfil provides end-to-end fulfilment solutions, combining technology, automation, operations and global delivery to help brands scale more efficiently.
The Fulfilment Performance Calculator gives you an indication of how your current operation performs across three key areas.
Delivery performance
See how your current delivery performance ranks, helping you understand how effectively your fulfilment operation is supporting the customer promise.
Operational efficiency
Assess how efficiently your operation is running, including the role of automation and how effectively fulfilment issues are identified and resolved.
Customer experience
Understand how your fulfilment experience is performing through your current CSAT score, and how that compares with the wider benchmark.