Job Category
Marketing
Division
Ingenuity Studios
Location
UK, Manchester
Job Type
Full-time
About THG Ingenuity
THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.
Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.
THG Studios
We are a highly ambitious, multiple award winning and fast-growing Creative and Production Agency. We are proud of what we have achieved, and we are a trusted creative and content partner of global aspirational brands such as Disney, Sky, Nestle and many more. We offer a combination of Creative, Production, Strategy services and complete end to end Project Management and Account Management which our clients rely on to deliver exceptional outputs.
Role
We are seeking a reliable, organised and energetic Account Executive. This is a client facing role so the ability to build rapport and establish positive relationships with clients is essential. This role also involves working as part of a core delivery team to ensure all client’s objectives and needs are met.
Key responsibilities
Candidate must be:
-ORGANISED - Including ensuring Client emails/Teams are acknowledged and responded to in a timely manner, assisting in setting up and maintaining internal folders/drives/databases. Help keep client areas and studios looking smart. Attend and book weekly and daily meetings and build timing plans and scheduling
-AN EXCELLENT COMMUNICATOR- Must take time to learn and understand the requirements of each project and how to provide the information required to ensure the best creative output. Take initiative and assist in the preparation and follow up of Client meetings by creating necessary documents including agendas, shoot schedules, meeting notes and contact reports.
- ATTENTIVE TO DETAIL- Especially in communication and logistics when booking travel, accommodation and taxis.
- PROACTIVE - Anticipate client needs/ questions/ challenges before they arise and prepare,
- COMMERCIALLY MINDED - contribute to the achievement of Client satisfaction, departmental and commercial business objectives by being actively involved in Client meetings and presentations, and proactively sourcing new opportunities with Clients to upsell and communicate these to the wider team.
- HELPFUL - help with the smooth running of shoot days- Meeting & greeting models and clients, ensuring they are looked after throughout the daySkills & experience
• Proficient in Microsoft Excel, PowerPoint, and Teams, with the ability to create reports, presentations, and track project progress effectively.
• Experience in fashion, e-commerce, and campaign coordination, ensuring seamless execution of projects from briefing to delivery.
• Strong client relationship management skills – ability to communicate with stakeholders, understand client needs, and ensure expectations are met.
• Exceptional organisational skills, managing multiple projects and deadlines in a fast-paced environment.
• Experience working with all ages of models on set – CRB checked, safeguarding children qualification preferred.
• A keen eye for detail, ensuring accuracy in client communications, project deliverables, and campaign execution.
• Ability to collaborate effectively with internal teams (creative, production, and post-production) to ensure smooth workflow and on-time delivery.
• Excellent verbal and written communication skills, capable of drafting client emails, status reports, and presentation decks.
• Strong problem-solving skills, proactively identifying and resolving project challenges.
• Experience using project management tools is desirable but not essential.
THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.
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