B2B Retail Wholesale Fulfillment
Efficient & Scalable B2B Warehousing.
Delivering tens of millions of B2B units for our retail clients.
THG Fulfil’s proprietary B2B order management system is fully integrated with our WMS and freight platform. Our B2B customers can benefit from our Autostore and Geek + automation solutions to provide unit, case, or pallet picking capability.
Worldwide distribution
From our facilities in the UK (serving UK and global), Poland (serving Europe), US (served from Kentucky and New Jersey), Canada (served from the US). Plus, capabilities in India and Dubai with B2B Integrations.
Integrated freight solutions
Global multimodal freight solution incorporating air, sea, road and rail modes of transport. With Customs clearance solutions in the UK, EU, US and AU.
One centralized solution
Enabling speed of international distribution through one global platform. Benefit from an in-house, consolidated centre of excellence, executed by one global B2B delivery team.
Proprietary software
API integration for order intake and order status updates. Systems capability to move stock between THG Ingenuity locations and create RTVs back to client. A dedicated B2B dev team working E2E from order capture to dispatch.
Dedicated expertise
Market experience in retail, distributors, international, health and wellness, independent spas, and marketplace. Dedicated B2B process design team, B2B implementation, and client support team.
We understand the different needs of our customers with solutions tailored accordingly
Retail
Supporting:
- Precise requirements for labels, documents and delivery slots
- Tight delivery slots - plus or minus 30 mins
- Regular orders: daily, weekly, bi-weekly
- Case quantities versus units
Health, Wellness & Beauty
Supporting:
- Typically smaller quantities: units rather than cases
- Ability to place orders for different departments, such as housekeeping, spa, shop
- We can raise separately and then consolidate for shipping
- Immediacy of delivery
International & Distributors
Supporting:
- Shelf life, we understand: the fresher the better
- Case quantity
- Overseas with documentation requirements from Customs
Global, end-to-end B2B capabilities
Fulfil orders via parcel or pallet, Courier & Haulier Integration
Monitor and communicate order status to client, last hour visibility
Manage booking slots at client’s customer delivery points
Provide freight service and arrange transport bookings
Courier tracking refs visible in reporting
Manage returns from customers
Maintain Client customer and product MasterData
Order level update notes
Carton labelling and provide packing lists for all orders
Cross dock
B2B / D2C stock segregation
End to End lead time calculation and management
More from THG Fulfil
Why THG Fulfil
We create seamless customer experiences that drive brand growth, loyalty and impact. Turning ecommerce fulfillment into your competitive edge.
Reports
Access valuable insights, tools, and guides to help you optimize fulfillment and scale smarter in today’s fast-moving ecommerce world.
Case studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Why choose THG Fulfil?
We are the operational backbone behind some of the world’s fastest-growing brands and largest retailers. With a world-class global infrastructure, we’ve spent the last 20 years transforming our own brands into industry leaders, quickly moving beyond the limitations of outsourced 3PLs in the early years to develop our proprietary operational ecosystem. This cutting-edge infrastructure and technology give us complete control over the customer delivery experience, ensuring seamless, end-to-end execution at scale.
