Scalable B2B Fulfillment Solutions for Retail and Wholesale
Delivering tens of millions of B2B units for leading retail partners
THG Fulfil’s proprietary B2B order management system integrates with our warehouse management system (WMS) and end-to-end freight platform. B2B clients benefit from our AutoStore and Geek + automation solutions, enabling efficient unit, case and pallet picking capability.
Global Distribution Network
We operate from key locations worldwide – the UK (serving domestic international markets), Poland (covering Europe), the US (with hubs in Kentucky and New Jersey), and Canda (served via the US). We also have operational capabilities in India and Dubai, with full B2B integration support.
Integrated Freight Management
A global, multimodal freight network incorporating air, sea, road and rail modes of transport. With Customs clearance solutions in the UK, EU, US and AU.
One Centralized Solution
A unified global platform that accelerates international distribution. In-house center of excellence and a single, coordinated B2B delivery team for streamlined execution.
Proprietary Software
Seamless API integration for order intake and order status updates. Built-in functionality for stock transfers between THG Ingenuity sites and RTV creation. All powered by a dedicated B2B tech team managing the full journey – from order capture to dispatch.
Expert-Led Operations
Deep market expertise across retail, distribution, international commerce, health and wellness, independent spas, and marketplace. Supported by a dedicated team for B2B process design, implementation, and client support.
We Understand the Different Needs of Our Customers with Solutions Tailored Accordingly
Retail
We Support:
- Precise requirements for labels, documents and delivery slots
- Tight delivery slots
- Regular order cadences: daily, weekly or bi-weekly
- Flexibility in case quantities and individual units
Health, Wellness & Beauty
We Support:
- Typically smaller quantities: units rather than cases
- Department-specific ordering (e.g. housekeeping, spa, retail shop)
- Ability to raise separate orders and consolidate for efficient shipping
- Rapid delivery expectations to meet time-sensitive needs
International & Distributors
We Support:
- Product shelf life. We understand: the fresher the better
- Case quantity fulfillment
- Cross-border shipments with compete customs documentation
Global, End-to-End B2B Capabilities
Fulfil orders via parcel or pallet, with full courier and haulier integration
Track and communicate order statuses to clients, including last-hour visibility
Manage delivery slot bookings at client customer sites
Provide freight services and handle all transport bookings
Include courier tracking references within reporting
Manage returns from end customers
Maintain customer and product master data on behalf of the client
Add order-level update notes for full transparency
Generate carton labels and packing lists for all orders
Support cross-docking operations
Ensure B2B and D2C stock is stored and handled separately
Calculate and manage end-to-end lead times
More from THG Fulfil
Why THG Fulfil
We create seamless customer experiences that drive brand growth, loyalty and impact. Turning ecommerce fulfillment into your competitive edge.
Reports
Unlock insights, tools and strategies to streamline fulfillment and scale more efficiently in today’s fast-moving ecommerce landscape.
Case Studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Why Choose THG Fulfil?
We are the operational backbone behind some of the world’s fastest-growing brands and largest retailers.
Backed by world-class global infrastructure, we’ve spent the last 20 years scaling our own brands into industry leaders, evolving beyond the limitations of traditional third-party logistics to build a proprietary operational ecosystem.
Our cutting-edge infrastructure and technology give us complete control over the customer delivery experience, enabling seamless, end-to-end execution at scale.
