Reverse Logistics and Returns Management
Seamless Returns
THG Fulfil’s integrated returns platform enhances customer experience and optimizes operational efficiency.
Empower your customers with an intuitive, global returns solution offering easy label generation, paperless options, and access to over 250 couriers across 170 countries for seamless, cost-effective returns.
Transform Your Returns Process with the Integrated Power of THG Fulfil
Our comprehensive returns solution goes beyond logistics, it works to reduce operational costs, contact rates, and build customer loyalty. By combining automation with a customer-first approach, THG Fulfil empowers brands to improve retention and turn returns into a positive touchpoint.
Empower Your Customers with
Our Intuitive Global Returns Platform.
Designed for simplicity, the platform lets customers personalize their return journey and generate labels in just three easy steps – including convenient paperless options.
With access to over 250 courier services across 170 countries, it enables seamless, cost-effective global returns directing parcels accurately to your customers’ chosen return locations.
Step 1.
Access the return portal on-site and enter the order number and post code.
Step 2.
Select the items to return and the reason for the return.
Step 3.
Choose the return method, a label and QR code will be ready instantly!
More from THG Fulfil
Why THG Fulfil
We create seamless customer experiences that drive brand growth, loyalty and impact. Turning ecommerce fulfillment into your competitive edge.
Reports
Unlock insights, tools and strategies to streamline fulfillment and scale more efficiently in today’s fast-moving ecommerce landscape.
Case studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Why Choose THG Fulfil?
We are the operational backbone behind some of the world’s fastest-growing brands and largest retailers.
Backed by world-class global infrastructure, we’ve spent the last 20 years scaling brands into industry leaders, evolving beyond the limitations of traditional third-party logistics to build a proprietary operational ecosystem.
Our cutting-edge infrastructure and technology give us complete control over the customer delivery experience, enabling seamless, end-to-end execution at scale.
