Reverse Logistics
and Returns Management
Seamless returns
THG Fulfil’s integrated returns platform enhances customer experience and optimizes operational efficiency.
Empower your customers with an intuitive, global returns solution offering easy label generation, paperless options, and access to over 250 couriers across 170 countries for seamless, cost-effective returns.
Transform your returns process with
the integrated power of THG Fulfil
THG Fulfil offers a comprehensive returns solution that elevates your customer experience and optimizes your operational efficiency. Our collaborative approach not only reduces your return costs and enhances customer sentiment, but also significantly improves customer engagement through streamlined contact rates.
Empower your customers with
our intuitive global returns platform.
Designed for ease of use, it allows customers to personalize their return journey and effortlessly generate their own labels – including
convenient paperless options – in just three simple steps. Backed by an expansive network of over 250 courier service options across 170 countries,
our platform ensures seamless and cost-effective returns from anywhere in the world, directed precisely to your designated return locations.
Step 1.
Access return portal from site and enter order and post code.
Step 2.
Select the items you want to return and the reason for the return.
Step 3.
Choose your return method and your label and QR code is ready!
More from THG Fulfil
Why THG Fulfil
We create seamless customer experiences that drive brand growth, loyalty and impact. Turning ecommerce fulfillment into your competitive edge.
Reports
Access valuable insights, tools, and guides to help you optimize fulfillment and scale smarter in today’s fast-moving ecommerce world.
Case studies
Discover how brands like Holland & Barrett, Cult Beauty, Biossance, and Dermstore scale faster with THG Fulfil.
Why Choose THG Fulfil?
We are the operational backbone behind some of the world’s fastest-growing brands and largest retailers. With a world-class global infrastructure, we’ve spent the last 20 years transforming our own brands into industry leaders, quickly moving beyond the limitations of outsourced 3PLs in the early years to develop our proprietary operational ecosystem. This cutting-edge infrastructure and technology give us complete control over the customer delivery experience, ensuring seamless, end-to-end execution at scale.
