" THG Fulfil, THG Ingenuity’s fulfilment and courier management service, has enhanced its warehouse automation capabilities with the addition of a fleet of Geek+ Goods-To-Person robots at its Omega facility in Warrington.

The addition of Geek+ to its repertoire will enable THG Fulfil to improve warehouse performance, enabling faster delivery times and higher customer retention as artificial intelligence (AI) and automation technologies drive significant advancements in warehouse efficiency. The expansion enables THG Fulfil to support palletised items of any size through its automation solutions, pushing 95% of all units sold through a form of automation within its fulfilment journey.

The investment in Warrington adds to THG Fulfil’s existing automation capabilities at its 780,000 sqf ft ICON facility in Manchester. As a result of the speed at which it can now pick and dispatch orders, THG Fulfil upgraded 4.2 million standard delivery orders to next-day delivery in 2023, at no extra cost to customers, helping to drive a 4% rise in customer retention rates. "

Read more in Retail Times