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W A R E H O U S E   A U T O M A T I O N

A unique end-to-end fulfilment solution

FIR/ST (Fulfilment Inventory Retrieval System Technology) is a single, cross-border productised software solution, combining THG Ingenuity's warehouse management system, Voyager, and AS/RS warehouse grid and robotics order fulfilment technology.

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100% efficiency uplift

By partnering with THG Ingenuity, ecommerce retailers and brands can implement FIR/ST “out of the box” and benefit immediately from boosted efficiencies in their order fulfilment processes.

“The Grid” improves warehouse capacity by reducing the footprint of pick and pack warehouses by up to a third of what is typically required. This enables brands to free up capacity to store and ship more stock. Plus, the efficiency uplift of order fulfilment for those utilising the FIR/ST solution stands at 100% - meaning brands can process double the orders.  

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The FIR/ST benefits

Through FIR/ST, Ingenuity assumes full ownership of project delivery and subsequent project management, providing the following benefits: 

  • Removes the costly intermediary integrator layer

  • All services are provided by Ingenuity directly, providing substantial cost savings to the retailer

  • Increased integration speed and reduced integration risk

  • Ongoing optimisation for the client, driving continued efficiencies

  • Month on month efficiencies deliver substantial savings to clients 


reduction in
warehouse footprint


potential increase in
storage capacity




fully automated

Discover more about the benefits of the FIR/ST solution

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