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Gearing up for Peak

With Peak just around the corner, THG PLC's Group COO, John Gallemore, draws on 20+ years of experience in delivering Peak in the Gearing up for Peak whitepaper.

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Gearing up for Peak - front page

Peak – it’s the Champions League final for any Operations team. For most ecommerce businesses, the success of the entire year is likely decided by this two-week period. Get it right and you emerge as heroes, get it wrong and it can be a disaster for costs and customer retention.

But as any Champions League winning team will tell you, it’s the culmination of a year-long campaign built on tireless work; planning, training, analyzing, conditioning, strengthening, strategizing, and investing.

In our Gearing up for Peak whitepaper, we share our 20 years’ of experience, delivering Peak.

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