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Putting Operations First

In conversation with Logistics Matters, our Chief Operating Officer explains the impact that our continual investment in improving the delivery experience - getting quicker, leaner, faster and stronger - is having on customer retention and business performance

April 2, 2024

2nd April 2024 - THG Brands Chief Operating Officer Tom Killeen, a leader in ecommerce fulfillment, recently spoke to Logistics Matters editor, Simon Duddy, to discuss how an operations-first approach is paying dividends.

In the discussion, Tom explores the importance of warehouse automation, why flexibility is a currency in itself in ecommerce, the benefits of investing in warehouse technology and what the fulfillment space might look like in the future.

Read the full article here.

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