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Image on the left of a personalised Toblerone Easter egg. Copy on the right 'personalised edgy egg'

Resource Type: Reports

Driving Differentiation Through Personalisation

Building emotional connection with customers is crucial for leading brands worldwide. Discover how personalisation can cultivate this connection and drive greater brand loyalty in our report.

March 4, 2021

Catz Thompson
Audio • 1 min

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Find out how personalisation can set you apart from the competition.

One of the common characteristics that unites some of the world's leading brands is their ability to build an emotional connection with their customers. The emergence of personalisation offers brands the opportunity to cultivate this connection by making a mass market offering feel one-to-one.

But how can personalisation work to enhance your business?

We break down how you can harness the power of personalisation to:

  • Drive greater brand loyalty.
  • Increase your average order value.
  • Create market differentiation.
  • Boost conversion.

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