Resource Type: Blogs
Tag: Customer experience
Tag: Retail
Tag: Studios
BLOG
AI Has Entered the Chat: Is Your Brand Ready to Respond?
Is AI an existential threat to human creativity, or the greatest creative enabler we've ever seen? As ever, the truth sits somewhere in between.
June 20, 2025
Paul Harrison, Creative Innovation Manager


Resource Type: Blogs
BLOG
AI Has Entered the Chat: Is Your Brand Ready to Respond?
Is AI an existential threat to human creativity, or the greatest creative enabler we've ever seen? As ever, the truth sits somewhere in between.
June 20, 2025
4 min read
Paul Harrison, Creative Innovation Manager
From AI-generated visuals that win art competitions to large language models drafting surprisingly coherent copy, AI has firmly crossed over from sci-fi to studio reality. For brands and creative agencies, this isn't just a technological evolution, it’s a defining moment. Is AI an existential threat to human creativity, or the greatest creative enabler we've ever seen? As ever, the truth sits somewhere in between. Its impact won’t be dictated by the tech alone, but by how boldly and intelligently we choose to engage with it.
Facing the Fear: Creativity vs Convenience
It’s no surprise that the speed and scale of AI adoption has raised alarm bells. If AI can produce ‘good enough’ creative in minutes, what happens to originality, artistry and jobs? There are valid concerns:
- Will brand identities get lost in a sea of AI-generated sameness?
- Can we trust outputs trained on the works of millions of artists without consent?
- What happens when speed and cost become the only KPIs?
These are not just theoretical, they’re real challenges that require leadership not panic.
AI as a Supercharger for Creativity and Efficiency
For every shadow of a doubt, there’s a compelling argument for AI as a powerful catalyst. The most valuable creative resource isn’t just talent, it’s time. AI’s superpower is its ability to accelerate production, unlock rapid prototyping and scale visual concepts instantly. But the magic still lies in human judgement.

At THG Studios, we see AI as a powerful partner, not a replacement. Whether it’s generating a wide range of visual styles for a product launch or adapting assets across multiple markets. Leveraging AI frees up our creative teams to focus on what they do best: strategic thinking, nuanced storytelling, emotional resonance and crafting truly original, groundbreaking concepts. In short, AI gives us more room to be more human.
Human-AI Collaboration in Action
At iLab, our innovation hub within THG Studios, we’ve put generative AI at the core of content creation for many well-known global brands. From smart asset automation to real-time rendering and virtual production, we’re building hybrid workflows where people and machines work in sync. We’re not just using AI tools; we’re training our teams to master them. We empower our creatives to pilot, experiment and refine AI’s role in the process. Every image, insight and campaign comes with a human touch: ethical oversight, cultural sensitivity and brand alignment.

Innovation With Intention
We firmly believe it is our responsibility to guide brands on how AI can lead to better, smarter and more impactful creative work. We’re confronting the uncomfortable questions head-on:
- How do we manage data privacy and copyright responsibly?
- How do we avoid algorithmic bias?
- How do we ensure AI helps to differentiate brands?
The answer lies in intentional innovation. Embedding AI within a strong creative strategy, guided by clear principles. It’s not just about jumping on the latest trend, it’s about building future-ready capabilities that serve the work, the brand and the audience.
The Path Forward
AI won’t replace creativity; it will redefine it. From interactive content that adapts in real-time to AI-driven storytelling experiences across a wide variety of industries including ecommerce, retail and travel. We’re already seeing what’s possible when technology amplifies creative thinking.

The challenge isn’t whether to use AI, it’s how to use it well. At THG Studios, we believe the future of creativity isn’t a choice between people or machines, it’s the synergy between them. When used responsibly and creatively, AI doesn’t just make the process faster, it makes the possibilities bigger.