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Resource Type: Press Releases

PRESS RELEASE

THG Fulfil Launches Checkout Solution, Boosting Conversion Rates By Up To 15%

THG Fulfil has launched its new Checkout solution, a powerful platform designed to simplify cross-border commerce and boost conversion rates by up to 15%. Discover how this integrated service provides localised payment options and handles global tax and duty compliance, allowing brands to scale into 200 markets faster than ever before.

September 17, 2025

THG Fulfil, the world-class fulfilment and courier management solution from THG Ingenuity, today announced the launch of Checkout by THG Fulfil. It is a powerful Checkout-as-a-Service (CaaS) platform, built upon 20 years of proprietary technology that has been used to scale its own global brands. The new solution is engineered to solve the most critical conversion and compliance challenges of international ecommerce, providing brands with the technology to scale globally with unprecedented flexibility and control.  

Designed for global scale, Checkout by THG Fulfil directly addresses the pain points that hinder cross-border growth, including poor local conversion, the challenge of offering localised payments, multi-currency complexity, merchant of record, product compliance, and the burden of global tax and duty calculation. The platform provides instant access to 200 markets, supporting over 60 payment providers and 30 languages to deliver fully branded checkout experiences. This localised approach reflects recent IMRG industry data, which shows that retailers offering four or more express payment options can achieve conversion rates of 67%*, a 15% uplift over those with none. By providing this breadth of choice, Checkout by THG Fulfil helps brands exceed the UK’s average checkout conversion rate of 58%*.

The platform’s core architecture is built around a robust, integrated Merchant of Record (MOR) model that automatically handles global tax and duty calculations, VAT registrations, and regulatory compliance. Key features include:  

Global Merchant of Record (MOR): A fully automated compliance engine that manages all cross-border tax, duty and regulatory requirements.  

Global Payment Processing: Support for 50+ global payment solutions, including local and alternative payment methods, to match regional shopper preferences.  

Enterprise-Grade Security: A proprietary, award-winning fraud detection platform and full PCI compliance to safeguard revenue and protect customer data.  

Data-Driven Optimisation: Advanced analytics provide deep insights into global payments and customer behaviour for continuous conversion rate optimisation.  

For brands seeking maximum operational efficiency, the power of Checkout is further enhanced through seamless, optional integration with THG Fulfil’s world-class global fulfilment and courier management network. This combination delivers a complete solution for the entire ecommerce journey from first click to final-mile delivery, powered by THG Fulfil’s automated fulfilment technology.  

Tom Killeen, COO, THG Ingenuity said: “Brands today need a powerful solution that helps them enter new markets faster without the enormous overhead. Our Checkout platform was designed to deliver precisely that. By removing the administrative burden of global compliance and payments, we are giving brands total control over their customer experience and enabling them to scale fast. For those wanting to unify their entire operation, integrating it with our automated fulfilment network creates a single, end-to-end solution that streamlines every touchpoint. This modular approach ensures our partners can solve their most immediate challenges, whether that’s checkout conversion, global fulfilment, or both.”  

With the launch of Checkout, THG Fulfil delivers a comprehensive and flexible solution that offers greater choice, faster speed to market, and a superior customer experience.  

*IMRG