Resource Type: Blogs
Tag: Fulfillment
Tag: Customer experience
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The Great Balancing Act: Juggling Inventory Across Your Global and B2B Channels
Struggling with stock in the wrong warehouse and competing demands from D2C and B2B channels? This great balancing act can threaten your revenue and reputation, especially during peak season. Stop juggling and start mastering your inventory with an intelligence-led strategy. Here’s how to win on all fronts.
September 3, 2025


Resource Type: Blogs
BLOG
The Great Balancing Act: Juggling Inventory Across Your Global and B2B Channels
Struggling with stock in the wrong warehouse and competing demands from D2C and B2B channels? This great balancing act can threaten your revenue and reputation, especially during peak season. Stop juggling and start mastering your inventory with an intelligence-led strategy. Here’s how to win on all fronts.
September 3, 2025
2 min read
For any growing brand, there’s a particular kind of frustration that feels all too familiar. You have the stock. You have the demand. But the stock is in a European warehouse while the orders are coming from the US. Or, a huge B2B order has just claimed the inventory your D2C customers are trying to buy.
During peak season, this challenge transforms from frustration into a critical threat to your revenue and reputation. It’s the great balancing act: managing your inventory across multiple sales channels and multiple geographic locations, where every decision is magnified.
The Inventory Battle
Modern brands fight a war on two fronts. On one side, you have the fast-moving, granular world of direct-to-consumer (D2C) ecommerce. Success here is about speed, availability, and fulfilling thousands of small, individual orders flawlessly.
On the other, you have the structured, high-stakes world of B2B retail fulfillment. These are large, bulk orders destined for retail partners, governed by strict delivery windows and compliance standards. Missing a B2B delivery slot can damage crucial retail relationships and lead to costly penalties.
These two channels pull your inventory in opposite directions. The challenge is, how do you service both without compromising either?
The Global Dimension: Adding Complexity to the Equation
Now, stretch that challenge across continents, where the lead times for global inventory placement are immense. Getting nutrition products from production into our Singapore warehouse, for instance, can be five-month process involving sea freight, customs and last-mile logistics.
Making the right call in May determines whether you can meet customer demand in Asia in November. A wrong forecast could mean either missing out on thousands of sales or resorting to incredibly expensive air freight, destroying your profit margins.
When inventory isn’t in the right place, for the right channel, at the right time, the consequences are severe.
- Split Shipments: A customer orders three items, but only two are in the local warehouse. The third must ship from another country. This not only erodes your profit through double shipping costs but also creates a confusing customer experience. A minor stock issue that causes a few split shipments in a slow month can compound into thousands of failed customer promises during peak.
- Damaged Retail Partnerships: You commit to a large order for a key retail partner, only to find that a surge in D2C sales has depleted your stock, putting you at risk of failing to deliver.
- Lost Sales: Every product sitting in the wrong warehouse is a missed sales opportunity and sinking working capital. It’s not enough to have stock, you have to have it where the demand is.
The Smart Solution: Intelligence-Led Allocation
Winning isn’t about buying more inventory; it’s about being smarter with the inventory you have. It requires moving beyond simple, siloed forecasting to an integrated, intelligence-led allocation strategy.
This involves:
- A unified view of inventory: your platform must provide a single source of truth, showing all stock across all warehouses and channels in real-time.
- Predictive, basket-level forecasting: true intelligence goes beyond just stocking best-sellers everywhere. It involves analyzing and predicting common basket combinations. This allows you to proactively place inventory in a way that ensures complete, multi-item orders can be fulfilled from a single location, drastically reducing the risk of split shipments.
- Data-driven allocation models: sophisticated modelling is needed to forecast the allocation of orders between warehouses. This allows you to position stock with precision, balancing the needs of your global D2C customers with the commitments made to your B2B partners.
Successfully navigating peak season is an operational and data science challenge. Your ability to intelligently place and manage your inventory across every channel and every location is what will ultimately define your success.