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Resource Type: Case Studies

Driving Customer Acquisition Through Gift-with-Purchase: grüum x LOOKFANTASTIC

Explore our case study on our powerful gift-with-purchase campaign for health and beauty brand grüum.

In January, grüum partnered with Lookfantastic to launch a high-impact gift-with-purchase campaign designed to drive new customer acquisition while delivering added value to LOOKFANTASTIC's beauty-savvy audience.

A Powerful Offer

Free Sleep & Wellness Set (worth £36) - Just pay postage via the Lookfantastic basket page throughout January.

This offer tapped into the seasonal mindset of renewal and self-care, making it both timely and relevant with consumers’ New Year health and wellbeing goals.

606k

impressions

109.5k

adds to basket

79.9%

email open rate

15k

offer redemptions

13.6%

conversion rate

Key Learnings

The standout takeaway from this campaign was the effectiveness of the value-led proposition. By combining high perceived value with a low barrier to entry (customers only paid postage), the offer achieved widespread interest and action.

Gruum2 1.jpg

Unlike subscription-based campaigns, there were no redemption limitations, enabling customers to claim each new grüum offer multiple times. This approach fostered ongoing engagement and repeat participation, establishing grüum as a brand that delivers consistent, tangible value.

The results have helped refine the approach to the gift with purchase strategy - placing greater emphasis on high-impact, low-friction offers.