Resource Type: Case Studies
Tag: Beauty
Tag: Commerce
Driving Customer Acquisition Through Gift-with-Purchase: grüum x LOOKFANTASTIC
Explore our case study on our powerful gift-with-purchase campaign for health and beauty brand grüum.


Resource Type: Case Studies
Driving Customer Acquisition Through Gift-with-Purchase: grüum x LOOKFANTASTIC
Explore our case study on our powerful gift-with-purchase campaign for health and beauty brand grüum.
In January, grüum partnered with Lookfantastic to launch a high-impact gift-with-purchase campaign designed to drive new customer acquisition while delivering added value to LOOKFANTASTIC's beauty-savvy audience.
A Powerful Offer
Free Sleep & Wellness Set (worth £36) - Just pay postage via the Lookfantastic basket page throughout January.
This offer tapped into the seasonal mindset of renewal and self-care, making it both timely and relevant with consumers’ New Year health and wellbeing goals.
606k
impressions
109.5k
adds to basket
79.9%
email open rate
15k
offer redemptions
13.6%
conversion rate
Key Learnings
The standout takeaway from this campaign was the effectiveness of the value-led proposition. By combining high perceived value with a low barrier to entry (customers only paid postage), the offer achieved widespread interest and action.

Unlike subscription-based campaigns, there were no redemption limitations, enabling customers to claim each new grüum offer multiple times. This approach fostered ongoing engagement and repeat participation, establishing grüum as a brand that delivers consistent, tangible value.
The results have helped refine the approach to the gift with purchase strategy - placing greater emphasis on high-impact, low-friction offers.