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AI Has Entered the Chat: Is Your Brand Ready to Respond?

Is AI an existential threat to human creativity, or the greatest creative enabler we've ever seen? As ever, the truth sits somewhere in between.

Author: Paul Harrison Reading time: 4 min read Published: June 20, 2025
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Blogs

Batch Pick Process at THG Fulfil: Driving Operational Excellence and Scalability

At THG Fulfil, we optimize every step of the batch picking process to drive maximum efficiency, accuracy, and scalability in ecommerce fulfillment. In this blog, discover how our data-driven approach, advanced batching algorithms, and real-time system modeling help streamline operations, improve order accuracy, and support rapid business growth — all while delivering a seamless customer experience.

Author: Tom Killeen Published: April 28, 2025
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Arial view of automated fulfilment services within THG factory

Blogs

How We Achieve 1AM UK Next-Day Delivery Cut-Off

Our 1am next-day cut-off delivery time is key to delivering on our obsession with the end customer. The faster that we can make the order-to-delivery process, and the more consistent and accurate we can deliver against the fulfillment promise, the more customers are likely to shop with us online.

 

Find out how we do it in this article.

Author: John Gallemore Published: November 1, 2024
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Blogs

Commerce Spotlight with Lucy Gorman, CEO THG Beauty

Hear from THG Beauty's CEO, Lucy Gorman, about how high-growth beauty brands can navigate the challenges of the modern beauty industry and unlock new opportunities for profitable, long-term growth.

Published: September 24, 2024
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Blogs

Beauty Ecommerce Fulfillment: Essential Factors in Selecting the Ideal 3PL Partner

For ambitious beauty brands, selecting and switching 3PL providers is not a decision to take lightly. Here, we explore the key factors to consider when choosing a specialist cosmetics fulfillment solution that will enable ongoing success. 

Author: Matt Cunliffe Published: April 2, 2024
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Blogs

In-House vs. 3PL Ecommerce Fulfillment: Deciphering the Logistics Puzzle

As businesses grow, the need to scale operations efficiently means that a strategic decision must be made: will operations be run internally or by a third-party logistics (3PL) provider? Read on to learn the key factors to consider and why being customer-centric is key. 

Author: John Gallemore Published: March 28, 2024
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THG Ingenuity exhibition stand at Shoptalk US 2024. Team standing in front of stand featuring Williams Racing F1 car

Blogs

Shoptalk US 2024: Highlights from Las Vegas

Following this year's Shoptalk US event in Las Vegas, THG Commerce share the top takeaways from the talks and discussions by the top retailers and brands from across the world. Read on to find out more. 

Author: Catz Thompson Published: March 27, 2024
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Blogs

How to Optimize Operations for Business Success in 2024

Read on to discover the five key fulfillment challenges businesses are facing and how to navigate them.

Author: Tom Kileen Reading time: 11 min read Published: March 11, 2024
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Blogs

How to Reduce Cart Abandonment

Few things can be more frustrating for online brands than consumers putting products in their digital baskets only to not complete the purchase later on. Read on to discover why shoppers abandon their carts and what to do about it. 

Author: Celeste Rivas Reading time: 4 min Published: February 22, 2024
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Blogs

Customer Journey Mapping as a Driver for Customer-Centric Success

When striving for customer-centric success, creating a customer journey map is an effective strategy to implement.

 

Known for its benefits like deeper customer understanding, data-driven decisions, and cross-functional collaboration, it’s a visualization tool you can learn more about in this article.

Author: Anastasia Hamurari Reading time: 5 min read Published: February 6, 2024
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Blogs

The Impact of Brand Collaborations and Limited-Edition Products

60% of consumers are driven to purchase through a fear of missing out, and brands are capitalizing on this by incorporating brand collaborations and limited-edition products into their go-to-market strategy.

 

Explore just how such initiatives can impact brand awareness and performance here.

Author: Catz Thompson Published: February 1, 2024
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Blogs

How to Improve Your Online Retail Customer Experience

An effective retail customer experience strategy drives engagement, repeat sales and customer loyalty. Learn what it is and how to achieve it in our essential guide.

Author: Catz Thompson Reading time: 4 min read Published: January 24, 2024
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